Microsoft Technical Support “Scam” Don’t get caught up in this!
Have you heard someone say they received a phone call stating their computer was infected? Some folks have told me they actually thought their computer was infected and let these scam artists have control of their computer. These scam artists are very cleaver and will install software on your computer that falsely reports viruses and malware, then they charge you to remove it. Here is some more information regarding this scam:
Every time you answer, they state, “You do not understand what I am telling you – your computer is infected!”
If you ask the caller what company they work for, they give names like GoTechs247, or HS Info Technology, etc. There are even websites that look real but the phone numbers lead nowhere.
Once you give hackers control over a computer, the attacker can use that machine for whatever they want. Steal your sensitive data, launch attacks from your machine against other companies, store illegal material, and the list goes on. All the while, your company looks like the culprit.
Tell everyone you know to ignore those phone calls from “tech support” forever. If it was your real IT pros, they would have fixed the problem already.
If you do have any issues with your computer and you want to reach out for help, make the call yourself to a legitimate Tech Support company. Microsoft does offer paid technical support for it’s software, it is not inexpensive but very effective in most cases.
Happy Holidays to all!!!